Service Department - Customer Reviews

Hear What Our Customers Have to Say

"Thank you Bill for your excellent work ethic, honesty and integrity!!!!"

 01/04/14

Bill Amodeo was honest and took the time to help me to understand the service which was required on my vehicle. He kept me up to date on the status of my vehicle. He made my service appointment a painless and very easy process. Thank you Bill for your excellent work ethic, honesty and integrity!!!!

Stephanie M, 2011 Range Rover Sport

"Tina is the consummate professional."

 12/22/13
Tina is the consummate professional. She is personable, knowledgeable, and an outstanding front-line ambassador for Land Rover San Diego!  
Douglas M, 2008 Range Rover

"John is exceptionally helpful, friendly, and articulate. Land Rover is very fortunate to have him."

 12/20/13


Sherrie D, 2012 Range Rover

"John was great as always. Professional and personable. Attentive and very detailed. Thank you so much John!"

 12/5/13


Luke K, 2008 Range Rover

"Thank you so very much!"

11/26/13
My family and I were coming in from Arizona when we had car troubles. We called your store and were accommodated immediately. John our service advisor got us in right away due to our situation, had a service tech go on a drive with us who was great. His preliminary diagnosis was spot on. John knowing our situation got us a loaner car when one wasn't readily available, ordered our parts needed and had our car ready earlier then I expected. I had hoped for noon on Saturday the 23rd and was notified around 10am that the service was complete. Overall my family and I were very pleased and blessed that our visit went so well. If I could I would plan all of our trips around getting our car serviced at your dealership over North Scottsdale. Thank you so very much!
Jon L, 2008 Range Rover Sport

"Love the thank you note in the car...nice touch, along with a couple mints made it totally sweet."

11/22/2013
Leslie C, 2013 Range Rover Sport

"Great staff and customer service is exceptiinal. First rate dealership."

11/19/13
James P, 2014 Range Rover

"A definite all around good experience..."

11/16/13
Mr.Bill AMODEO I cant say enough. His professionalism and patience with me, was greatly appreciated. I personally deal with the public, day in and day out and I feel that Mr. Amodeo is an asset to your service goals and expectations. A definite all around good experience... thankyou Manuel and Olga E
Manuel E, 2009 Range Rover Sport

"Jeff stone great job!!!!"

11/16/13
Conor L, 2011 Range Rover Sport

"Very quick turnaround. Totally satisfied with the service and Jeff Stone in particular. "

 11/15/13
Liam K, 2006 Land Rover LR3 HSE

"That's the way service is suppose to be! "

11/15/2013
John Cabaguing was FANTASTIC once again! He was very considerate of my busy schedule and got me in and out. That's the way service is suppose to be! 
David L, 2009 Range Rover Sport HSE

"Tina Long was my service adviser and she was fantastic!"

 11/14/13

Tina Long was my service adviser and she was fantastic! She did everything she told me she was going to and she was friendly, courteous and extremely helpful. I will definitely ask for her the next time I bring my car in for service.  

Andrea F, 08 Land Rover LR2 HSE

"THANK YOU SO MUCH, JOHN!"

11/12/13
John Cabaguing is BY FAR the best service advisor I have had the pleasure of dealing with over the 30 years I have been driving, across the board of all the automobiles I've owned/leased during this time. This array of vehicles includes such competitive luxury brands as Mercedes Benz, BMW, Lexus, Cadillac, and other Land Rover models I've previously owned. John is professional, courteous, patient & never ceases to amaze me with what seems like a limitless understanding of my unfortunate situation I'm currently in due to a bad purchase experience of a 2006 Range Rover HSE from a owner/dealer who I recently began lawsuit proceedings against. THANK YOU SO MUCH, JOHN! Your efforts are not going un-noticed by me & I will be sure to follow up with Land Rover Corporate, noting my over-the-top pleasant experience I have had with you and Land Rover San Diego thus far. With un-ending appreciation.
Stacey C, 06 Range Rover HSE

"Everyone was great and did an outstanding job!!"

11/8/13
Christina G, 12 Range Rover Evoque

"very friendly and professional- John was the service representative"

11/7/13
Nancy H, 07 Range Rover Sport

"Great service! Great leader Mr Jason Puga."

11/03/13

Gustavo P, 12 land Rover LR2

"Great service. Very helpful and nice people"

11/2/13
Boyd F, 08 Range Rover

"John Cabaguing = 100% AWESOME!"

 
Mohammed M, 12 Range Rover Sport

"My service advisor Tina Long..."

 10/17/13
Service Adviser Tina Long always goes out of her way to accommodate my hectic schedule. I truly appreciate her flexibility, cheerfulness and attention to detail.
Patrick H, 10 Range Rover

" I am now back in a Range Rover and thoroughly excited."

10/15/13
Not sure what you guys are doing over there, but keep up the great work it truly was perfection Matt Deep & Gabriel Guzman could not of been any more hospitable and informative when I dropped my car off , thanks again for all you do Just an FYI I have purchased three cars from your dealership and then went to Mercedes Benz, I am now back in a Range Rover and thoroughly excited.


Jeffrey P, 09 Range Rover Sport

"John Cabaguing was FANTASTIC!"

10/17/13
John Cabaguing was FANTASTIC! I'm not sure if the service protocol/training has changed, but my experience this time was FAR superior than in the past. Being very busy with work, it is difficult for me to get in for service, and he was very considerate of my time and accommodating. Not sure if it was coincidence or not, but I liked how he reviewed my service once again when I was checking out at the cashier, as well as walking me out to my vehicle to pick it up.
David L, 09 Range Rover Sport

"Incredible experience"

 10/19/13

Incredible experience, truly what is expected from a world class luxury car maker like Land Rover.

Pedro N, 13 Range Rover Evoque

"Service to airport was exceptional."

10/08/13   
Service to airport was exceptional. All the staff are very warm and welcoming and on time with a smile and water ready for all of us. Thank you! No other dealership will go above and beyond like this one on Miramar. This will make me want to continue to buy more Range Rover/LandRover vs. other high end SUV like MercedesBenz etc...

Lien N, 13 Land Rover LR4

"I trust him implicitly with my automobiles. "

09/30/13
John Cabaguing is an outstanding service representative. I feel extremely comfortable contacting him with any problems, questions, or concerns. He always goes the "extra mile" to ensure that all service is performed correctly. I trust him implicitly with my automobiles.
Don P

Don P, 08 Land Rover LR2

"John C. is AMAZING!!! He is so personable and friendly."

 09/17/13

John C. is AMAZING!!! He is so personable and friendly. I go back to him every time because he gives me the BEST service experience! He is very patient and thoughtful with my questions and responds to me in a timely manner. He also leaves such great voicemails that all my questions are answered. I also appreciate how he makes sure I have a Land Rover loaner vehicle because that means a lot to me because it saves me the anxiety of not having my personal car. I would also like to thank the staff when I picked up my car when it was ready. I called ahead to let them know I have to make it quick so that I can run to a Dr. appointment in time and it was the smoothest exchange/pick up ever. I really appreciate them having my car ready to go and the paperwork. It was awesome and saved me from coming back later and dealing with traffic. I also wanted to get the loaner back sooner so someone else could appreciate it the way I do.

Patricia G, 12 Range Rover Evoque

"Fantastic customer service!!"

 09/13/13


Thomas J, 11 Land Rover LR4

"exceptional service experience!"

 09/12/2013

John Cabaguing was professional, courteous and truly went out of his way for an exceptional service experience!


Ellie S, 11 Range Rover

"...much improved over previous years."

 09/08/2013

Service provider was Tina, excellent, but many others were very polite and helpful in many ways, much improved over previous years.


Joel R, 07 RANGE ROVER

"Jackie Henry is a true asset to Land Rover she is truly amazing!!!!"

 09/04/2013

Deborah M, 08 Range Rover

"Bill great Job!!!"

 08/11/13

Conor L, 11 Land Rover LR4

" I have been a customer of yours for about 20 years..."

  08/08/13

I have been a customer of yours for about 20 years, and have had 4 range rovers. The service has always been excellent but I did notice they truly were Exceptional last time I was there . Jeff Long and the Jeff who helped me are always outstanding.


Tracee B, 12 Range Rover

"it is actually an enjoyable experience!"

 08/6/13
Of the many vehicles that I have owned, (MBZ, BMW, etc) Miramar Land Rover has most painless service experience. They are efficient, fast and personable, it is actually an enjoyable experience!

Patrick M, 10 Range Rover

"I couldn't be happier with my experience."

 08/04/13

Tina was wonderful. She kept me abreast to any and all updates, changes or suggestions for my RR. I couldn't be happier with my experience. So much so that I've decided to stay within the RR family and purchase a newer model in the future...having the LR loaner really solidified this decision but again Tina did everything to ensure I was comfortable during my experience. I've never completed a survey with RR before but I felt that it was important this time to do so. Thank you.  

Donna D, 06 Range Rover HSE

"Tina was very helpful, and professional..."

 08/03/13
Tina was very helpful, and professional and went beyond what was necessary to make our experience satisfactory.
John H, 10 Range Rover

" Always Excellent service! "

 08/01/13

Always Excellent service! Service Advisor Tina Long is the consummate professional! Always on top of the details, she makes any service appointments fast and easy!  

Patrick H, 10 Range Rover Supercharged

"Better than Bentley. "

 07/23/13
John Cabaguing was friendly, first class and professional, and I've already told several friends about the great service there. Better than Bentley. 
Randy G, 13 Range Rover Evoque

"Very professional and courteous employees.  "

 07/19/13 
Service Advisor: Jeff Stone 
Louise B, 05 Range Rover

"Bill thank you again for the great service"

 07/18/13
Conor L, 11 Range Rover Sport

"Well done Bill."

 07/17/13

Bill (service advisor) was very knowledgeable about the services being done to my LR3and if he did not know an answer he made sure to find out promptly and get back to me ASAP. He also let me know that the parts I needed for my LR3 had gone up in price and let me know promptly as well. Bill is a pleasure to talk to even when you have to spend a considerable amount of money on your vehicle. He also made me aware of preventive jobs and jobs that needed to be done as they were discovered. Well done Bill.

  

Armando R, 06 Land Rover LR3

"He took the time to explain everything to me."

 07/15/13
Bill is a wonderful service advisor. He took the time to explain everything to me. His approach to advising customers makes it personal and an overall very pleasant experience. He even remembered our previous visits and conversations which left me feeling valued as a customer.

Advisor: Bill Amodeo  | Technician: Gonzalo Baro

Hannah H, 08 Range Rover Sport

" Very impressed! "

 07/11/13
John was a first class guy who delivered (along with the team) a first class job. Very impressed! 
Derek J, 08 Land Rover LR2

"I would like to says thanks to Jeff Stones for his assistance in getting my car for service. "

 07/08/13
Duy N, 10 Range Rover Sport Supercharged

"Great Service. "

 07/06/2013
Coming into your Dealership, I have become to feel that I am truly appreciated as a customer. John remembers details from precious conversations, and takes exceptional care of my needs. Great Service. Thank you, as always.

Barby T, 08 Range Rover

"His engaging personality and ability to communicate all pertinent information to me the consumer , is what I needed to see. "

 07/06/13


John Cabaguing is a great asset to your service department and to him self. His engaging personality and ability to communicate all pertinent information to me the consumer , is what I needed to see. Which sold me even more with Range Rover as a company. Thank you .

Manuel E, 09 Range Rover Sport

"Your dealership is exceptional."

 07/05/2013
Your dealership is exceptional. My Rover Sport had a mechanical failure while my family and I were on vacation from N. Cal. Your parts department staff were friendly and informed, but when my attempted fix (new battery) didn't solve my problems, your John Cabaguing really saved the day. I didn't have an appointment and it was Friday of a holiday week, but John fit me in for a diagnosis of my car right away. After a short wait in your reception area, John gave me a thorough report on the car's condition, a fair repair estimate and even set me up with a nice loaner vehicle. Moreover, my car was done earlier than promised and my family and I were back on the road only hours after first visiting the dealership. Thank you for everything. When it's time for me to swap my Sport for a new full-size Rover, I will work with your sales department. Not only is my local dealership (Cole European) very unpleasant to deal with, your shop has earned my business, notwithstanding the distance. Again, I can't thank John and your team enough.  
Carl S, 09 Range Rover

"Excellent job. Best service I've ever had. Thank you!"

 06/28/13.


Advisor: John Cabaguing  Technician: Jolan Puno
Ben M, 10 Range Rover Sport

"Jeff stone is a great advisor. He is very knowledgable and extremely helpful. "

 06/24/13.


Kim L, 11 Range Rover Sport Supercharged

"Jeff did an incredible job as always."

 06/30/13.

Jeff did an incredible job as always. Was helpful and explained everything to me. The only downside this time was I had to go off-site to the enterprise Rent-A-Car dealer and that took over an hour. I liked it when you had it in your store.

Advisor: Jeff Stone  Technician: Gaspar Gonzalez


Kirt G, 12 Range Rover Sport

" Your service technician was great!"

 06/23/13.

Your service technician was great! I stopped by without an appointment because my engine light suddenly went on and he immediately scheduled me for the following morning. Everything was promptly resolved and enjoyed the loaner car. Overall, great experience with friendly and competent people.  


Carmel B, 09 Range Rover Sport Supercharged

" Entire staff worked together and was very pleasant to deal with. "

 06/23/13.

Entire staff worked together and was very pleasant to deal with. Good communication on the status of my vehicle.  


Michael D, 13 Range Rover

"The entire service team is very professional and courteous - ALWAYS!"

 06/21/13.

Although I am still upset about the discontinuation of lifetime oil changes, I am very happy with the service I have received. The entire service team is very professional and courteous - ALWAYS! I truly love my LR Sport and I look forward to being a customer for a long-time. thank you.


Advisor: Jeff Stone   |  Technician: Edward Olguin


Solomon K, 07 Range Rover Sport

" Bill Amodeo was incredibly helpful and kind."

 06/21/13.

Bill Amodeo was incredibly helpful and kind. His service was impeccable when I dropped my vehicle off to be serviced and his follow up service was even more impressive.  


Jamie B, 10 Land Rover LR2

"By far the best Land Rover Dealership i have ever been to."


Joanie T., Land Rover Parts

"Very considerate with client requests. Excellent client service. "

 06/11/2013.

Advisor: Tina Long

Eric N, 06 Land Rover LR3

"As previously stated, awesome experience!"

 06/05/2013.

Advisor: Gabe Campos 
Technician: Dennis Maloney


Mr. Hodge, 06 Range Rover Sport

"the explanation of services to be done was trully exceptional."

 05/27/13.

Jeff and Chris clearly satisfied my expectations, the explanation of services to be done was trully exceptional.

Reynaldo T, 06 Range Rover Sport

"Best car dealer service experience ever! Thank you!"

 05/20/2013.
Mark A, 13 Land Rover LR4

"Great and excelent customer service is what we always get from all yout staff. "

 06/03/2013.
Sandra D, 05 Land Rover LR3

"My last service advisor was nice and excellent service."

 05/19/2013.

Hello my name is Fadi and I have 2 range rover and go to ur dealer all the time. My last service advisor was nice and excellent service. Thank you  

Fadi S, 12 Range Rover Sport

"Jeff Stone has assisted us with all of our range rover service needs for years"

04/07/13.
Jeff Stone has assisted us with all of our range rover service
needs for years, his great attitude and genuine interest in our needs has made it an easy decision to continue doing business at SD Land Rover.

Fernando L, 12 Range Rover Sport

CONTACT

Land Rover San Diego

9455 Clayton Dr.
Directions San Diego, CA 92126

  • Sales: 858-693-1400
  • Service: 858-693-1400
  • Parts: 858-693-1400

Service Hours

  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 8:30 A.M. - 8:00 P.M.
  • Tuesday 8:30 A.M. - 8:00 P.M.
  • Wednesday 8:30 A.M. - 8:00 P.M.
  • Thursday 8:30 A.M. - 8:00 P.M.
  • Friday 8:30 A.M. - 8:00 P.M.
  • Saturday 9:00 A.M. - 7:00 P.M.
  • Sunday 10:00 A.M. - 6:00 P.M.

Parts Dept. Hours

  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed
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